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About Approach

We’re the leading third-party administrator (TPA) for employers enrolled in Washington state’s “retro” safety incentive program.

Approach provides safety and claims management services on behalf of the PITB and SMART Associations.  Both Associations sponsor and represent a diverse selection of retro programs and services.

The team at Approach are industry experts in the field of workers’ compensation and safety.

As a client of PITB or the SMART Association, you gain access to Approach experts and services at no additional cost through your Association membership.

Proven methods

Our data-driven methods consistently deliver premium refunds 41 percent above the average for Retro.

In fact, Approach has delivered refunds totaling more than $600 million, or more than a quarter of all refunds ever distributed through the state’s retro program.

Better yet – on average, employers who implement our proven strategies reduce the amount of money they pay to L&I by 9% in three years through their improved experience rating!